First tried to message call and text she messaged back and texted.
My message was let me bring a RE and go over it again, wish I had taken photos major TA all removed. Blue stain from a rug permanent told one lady about and afew furniture stains to.
They had the AC off last Friday and it was 87 in the upstairs. Still we vacuumed, pre treated with flex boosted with a citrus additive from chemspec, crb'd, steamed with a 12 flow Pcti. And used 6 fans to speed dry it.
She messaged back she dosent want us back and hired somebody else.
Not sure who was unhappy there were 2 ladies one I walked the job and talked too and another who was pissed after it was done because furnture stain and hair dye didn't come out.
Also I never went in saying I could get everything out.
But to see dramatic improvement to the carpet and to have her say we spread the dirt around is maddening.
She did reply to my text if I refund her money would she take down her review with as soon as she gets a check.
My last thought is wait a few days see if Yelp filters it cause she has no other reviews and zero friends linked to account.