First all models were compared back to the Sprinter for the one reason is it has set the bench mark for this style utility van. Also, longevity. This purchase, because of cost of investment better last into the 250K mile range with little cost of ownership up to 120k with expected repair that will occur as we travel up to 250k.
First and foremost is the Service during the sale. I was in contact with my salesmen since about mid November. From start to finish No other dealer came close. But, all provided the same type of service. I was never offered anything over the top from Mercedes if ya know what I mean.
I looked at Ford Transit, Ram Promaster, and Mercedes Sprinter.
I was not impressed with the Ford Transit at all. I didn't like the way it drove, I don't like the body style, and just all around not enough info for me to pop on a sell when you consider how long it has been in use.
As for the Ram Promaster. A really good experience on the phone gathering information about the Promaster, and scheduled an appointment for today at 11. The service at the dealership with everything short of a disaster. I understand car dealership and how the time to make a sell is now. Our dealer had a customer walk in about 40 before our appointment, which keep him preoccupied for about 35 minutes after our arrival. Not good for people who's parents are GM for a Chevy dealership. Next, once we did get going, he did remember my name, not a big deal really, was kinda funny. Then, you would have figured after talking to him three days prior he would have pulled the vehicle and had it ready to show it. Instead, it was in a field lot, which was water logged with all the rain we have had, and they are all stuck in the mud, once the tried to bring them to the show floor for us to view. Enough said.
Our second trip to the Mercedes dealer was last minute. I wanted Lesley to see this vehicle also. I called my dealer. He is off today, but insisted on coming in so we could test drive. When we arrived, the Sprinter was pulled up front by the door, and opened up for showing. He spends plenty of time with us answering questions from Lesley and me about concerns and cost of Ownership. I took Lesley put on a drive and immediately she could tell the difference in quality in comparison to the others.
Next was resale value. The resale value of the Sprinter vans exceeds 8k in comparison to the others. Also, the unit I purchased was 13" longer in the cargo area. So all things considered the value was far greater in the Sprinter, with only a higher cost of 1K.
My only concern was mechanical problem down the road at high mileage. With what we experienced as a whole we felt like this co cerm would be better managed with Mercedes and the fact that to comparison companies have no long term history over 150k miles.
I think that about covers it. I'll be glad to answer follow up question.